Returns & Exchanges
At Colbo, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 14-day return window for items in their original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer labels and security tags remain intact.
Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location within 3 business days of your request.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing